Knowledge Base

Outlook 2016 is Downloading Duplicates

Users on our server have reported that when using Outlook 2016, they have experienced issues with duplicate and deleted emails.

Microsoft has acknowledged a bug in earlier versions of their software, and have posted a support page on their site to address the issue.  The fix involves updating Outlook to a more recent version, which you should proceed to do immediately.

https://support.microsoft.com/en-us/kb/3145116

eThree Media does not support third-party software.  If you have follow-up questions or issues regarding Microsoft Outlook, you should contact Microsoft directly.

 

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